Help/Notifications & SMS/Email notifications

Email notifications

Automatic emails for bookings, reminders, and more.

BookBetter automatically sends email notifications for key events.

Emails sent to clients: - Booking confirmation — immediately after they book, includes a direct cancel link - 24-hour reminder — sent the day before their appointment, includes a cancel link - 2-hour reminder — sent 2 hours before the appointment - Cancellation notice — when you or they cancel, includes a "Book again" link - Reschedule proposal — when you propose a new time - Review request — about 2 hours after their appointment ends

Emails sent to you (the pro): - New booking received - Booking cancelled by client - Reschedule accepted or declined by client

All emails come from notifications@thebookbetter.com. On Business plan with Branded Sender enabled, your business name appears as the sender name.

Cancel link in emails — Every confirmation and reminder email includes a direct cancellation link so clients can cancel without having to log in or find the right page.

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