Understanding team roles
What each role can and cannot do.
There are three roles in BookBetter:
Owner - Full access to everything - Change billing and subscription - Invite and remove any team member - Set any staff member's availability - View all appointments and clients - Manage services, settings, and branding - Delete the business
Manager - Invite and remove staff members (not other managers) - View all appointments and clients - Set any staff member's availability - Manage services and settings - Respond to reviews - Cannot change billing or delete the business
Staff - View their own appointments only - Manage their own availability - Cannot see other staff members' appointments - Cannot change services, settings, or billing
Only the business owner can promote someone to Manager or demote them. The owner role cannot be transferred to another user.